Privacy Policy

Privacy Policy Statement

References in this Privacy Policy Statement to "we", "us", and "ELMABIO" are to ELMABIO.
We are committed to protecting your privacy and ensuring the security of your personal information. If we make any changes to this policy, we will notify you by updating this statement on our website.

What Information Do We Collect?

We may collect your name, telephone number, home address, and email address when you sign up for our newsletter or create an account.
When a purchase is made on our website, we may also collect your delivery address, payment details, and other relevant information needed to process your order.

We may also collect information about how you use our website through cookies, surveys, or analytics tools to help us improve our services and user experience.

How We Use Your Data

Your data allows ELMABIO and our trusted partners to:

• Process and deliver your orders efficiently.

• Communicate with you regarding your purchases or account.

• Notify you about updates, special offers, or promotions (only if you opt-in).

• Improve our products, services, and website based on your feedback and activity.

If you wish to stop receiving marketing communications, you can unsubscribe by:

• Clicking the “unsubscribe” link in any email from us, or

• Sending an email to contact@elmabio.com with the subject "Unsubscribe".

We may also use your data to help detect and prevent fraud or unauthorized transactions.

Hosted on Dropify

Our online store is hosted on Dropify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.
Your data is securely stored through Dropify’s data storage systems and protected by advanced encryption and firewall technology.

Mobile Privacy

When using our mobile-optimized website or application, any personal data you provide is collected and processed according to this same Privacy Policy.

Social Media Plug-ins

Our website uses plug-ins from social media platforms such as Facebook and Google.
When you visit pages containing these plug-ins, your browser may establish a direct connection with the social media servers.
If you are logged into your social media account, those platforms may link your visit to your profile.
You can prevent this by logging out of your social media account before visiting our site.

If you choose to interact with these plug-ins (e.g., clicking “Like” or “Share”), that information will be transmitted directly to the respective social media platform.

You can unsubscribe from our Facebook Messenger updates anytime by messaging us directly on Facebook or emailing us at contact@elmabio.com.

Information Sharing

We may share your information with trusted third-party partners who help us operate our business, such as:

• Payment processors

• Shipping and delivery partners

• Email and marketing service providers

• Customer service platforms

These partners are required to keep your data secure and are not permitted to use it for their own purposes.
We do not sell or rent your personal data to any third parties.

Cookies

Cookies are small files stored on your browser that help us improve your shopping experience.
We use cookies to:

• Remember your preferences and cart items.

• Maintain your session during checkout.

• Display prices in your local currency (e.g., Moroccan Dirham).

You can disable cookies in your browser settings, but this may limit your ability to use certain website features.

By using our website, you consent to our use of cookies.

Links to Other Websites

Our website may include links to third-party websites or content.
Please note that we are not responsible for the privacy practices or content of these websites.
We recommend reviewing their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for use by children under the age of 13.
We do not knowingly collect data from anyone under 13 years old.
If we become aware that we have inadvertently collected such data, we will delete it immediately.

Security

We use industry-standard security measures to protect your personal information.
All payment transactions are encrypted using SSL (Secure Sockets Layer) technology.
We do not store your full credit card information on our servers.

Business Transfers

If ELMABIO or its assets are ever sold, merged, or acquired, your personal data may be transferred as part of that transaction.
You acknowledge that such transfers may occur and that your data will remain protected under this same Privacy Policy.

Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page, and the updated date will be indicated at the top of the policy.

Text Marketing Notifications

By subscribing to ELMABIO text notifications, you agree to receive automated marketing messages about our products and services.
Message frequency may vary, and standard message/data rates may apply.
You can opt out anytime by replying with STOP, END, CANCEL, or UNSUBSCRIBE.

📧 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@elmabio.com
Website: www.elmabio.com
Country of Operation: Morocco